Digital Strategy by Bookassist
Bookassist is a an award-winning and recognised leader in direct booking optimisation for hotels worldwide. We provide up-to-the-minute information, intelligent strategies and tips on how to improve your online business and retain more of your profit for each and every stay. Topics include digital marketing, metasearch, website design, booking technology, distribution strategy and technology, business intelligence and customer relationship management.
Digital Strategy by Bookassist
Direct Business Strategies at Connacht Hospitality Group
In this episode Bookassist CEO Dr Des O'Mahony talks with Eveanna Ryan (Group Sales and Marketing Manager) and Sarah Comer (Group Revenue Manager) of Connacht Hospitality Group in Galway, Ireland. The team discuss how their very successful direct booking strategy has evolved through the pandemic, for example:
- how OTA business has been more than halved in favour of direct,
- how they leverage data and technology,
- how their hotels always lead with best price guarantee and their unique selling points to attract direct bookers, and
- how sustainability is increasing used as a differentiator in the marketplace.